Bank Audi launches new interactive digital banking experience

Bank Audi opened its latest Novo branch in Beirut Central District on December 16 to cater to the various banking needs of customers in an ultra-modern space.

The new branch gives clients an easy and interactive access to banking services from 10:00am to 10:00pm, 365 days a year.

In addition to Smart ATMs, which allow cash withdrawal, cash and check deposits and credit card settlement, the branch features, for the first time in Lebanon, the new interactive teller machines (ITMs), which offer customers live video conferencing with personal tellers. Through ITMs, they can perform banking transactions, manage their accounts, deposit and cash checks, deposit and withdraw cash, pay bills, transfer money to a Bank Audi account, and get live assistance.

A Novo advisory room is also available for customers and enables live video chat, browsing and applying for services, loans and cards, in addition to account opening, as well as instant debit card issuance.

Another new facet of the Novo branch is the Cards to Go – Prepaid cards vending machine, which gives customers the possibility to select the requested card type and amount, and receive their card instantly. This machine includes the ‘Card Artist’ feature that gives customers the possibility of designing their own prepaid card, and issues it on the spot.