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Communicate Online | Regional Edition | Advertising, marketing, public relations and media in the Arab world and beyond

Communicate Online | Regional Edition | Advertising, marketing, public relations and media in the Arab world and beyond

Snapchat vs Instagram: who’s winning the social commerce battle?

Digital

Snapchat vs Instagram: who’s winning the social commerce battle?

Snapchat and Instagram are stepping up their shopping rivalry as they both work e-commerce into new areas of their apps.

Instagram

On June 12, Instagram brought shopping into Stories, the vertical-video section that was copied from Snapchat.

Brands on Instagram will now be able to drop shopping bag stickers into their Stories and sell products featured in the videos. The stickers had already been available for use on posts in Instagram’s main feed, where they also indicate that an item is for sale. Stories is becoming one of the more popular features of Instagram, with 300 million people using it daily, according to the company.

“Instagrammers said they often watch Stories to stay in-the-know with brands they’re interested in, get an insider view of products they like, and find out about new products that are relevant to them,” Instagram said in its announcement.

Snapchat

Snapchat is testing new Shoppable Snap Ads, a format it is first using to promote its Spectacles camera sunglasses as it tries to catch up with Facebook-owned Instagram.

READ: IHOP to IHOb: did it pay off?

Just recently, Snapchat said it was testing a new Shoppable Snap Ad that shows multiple products in a carousel of images. The company is testing the new shopping ad unit to promote its latest version of Spectacles and is trying a new sales strategy with the camera glasses after the first-generation of the product flopped in 2016. It also started selling them on Amazon for the first time this week.

Also, Snapchat is working with more brands on what it calls Sponsored Snappable ads, which are augmented reality games created by brands with the same technology used in games like Pokémon Go. Snapchat revealed Dunkin’ Donuts, the gamemaker King and Anheuser-Busch InBev were among the first brands to create the augmented reality games as ads.

While not for shopping, in the region, Bareburger launched an augmented reality Snapchat filter giveaway inviting customers to win with immersive 3D burger experience. The brand plans to announce an AR menu in the future too. Currently, 400 guests will find a Golden Snapcode in their takeout or delivery bags. Using Snapchat, winners can scan the Snapcode to reveal their winning item (burger, macho fries or fries and onion rings) to appear on their screen in the 3D format and bring their ticket to any Bareburger UAE locations to retrieve their item.

Instagram vs Snapchat

Instagram has been a persistent challenge for Snapchat, because it has access to all of Facebook’s resources, co-opts its best features, and undermines its unique proposition with advertisers.

Snapchat’s ad business is growing – 54 percent last quarter year over year to $230 million – only more slowly than some of its investors hoped. It has fewer users, too, 191 million daily users to Instagram’s more than 500 million.

Snapchat, however, boasts of its popularity with the young set. It was the most popular app among US teens recently surveyed by the Pew Research Center. In the region, however, 54 percent of Snapchatters in KSA are over 25 years old. According to its Q3 2017 earnings call, Snapchat reaches over 70 percent of 13-34s in the UK, US, Australia and France.

ALSO READ: Is ‘integration’ swallowing agency brands?

Snapchat’s new carousel-style shopping ads come on top of new augmented reality ads that also include e-commerce capabilities. Augmented reality is the technology behind the animated lenses that people put on their video selfies for fun.

Craig Elimeliah, executive director of creative technology at VML, said that Snapchat and Instagram are trying “crack commerce”.

“Commerce is becoming very creative,” Elimeliah says. “Fitting it naturally into Stories, on Instagram or Snapchat, makes them more valuable to brands.”

Stories are becoming the main time-suck on social media, too, and they are seen as the new News Feed, an unending lineup of messages from friends and brands, only all of it is video. “People are fascinated by Stories,” Elimeliah adds. “There’s just a lot of traction there.”

 

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